My Crazy Prediction?

In September 2008 I made a prediction, that email as we know it today will no longer exist in 10 years time.

Read The Death Of Email by 2018

Will I be proved to be a:
or Fool?

Time Remaining:

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Disclaimer: The views expressed on stopthinksocial are my own and do not necessarily reflect the views of Oracle.
Strategic advice and experience on making the most of  being social in the workplace

Entries in Death of Email (4)

Friday
Nov022012

Email Is DEAD. So What's Next? (#SWChat)

Introduction

It won't come as a surprise to you that talking about the death of email is my favourite subject. When we talk about workplace productivity, email is the biggest blocker to being efficient with most of us spending between 3-6 hours a day purely reading and sending email.

Back in September 2008 I made a prediction, that email as we know it today will no longer exist in 10 years time (see The Death Of Email by 2018 ) and when I did I was literally laughed at by most people.

Time Remaining of my prediction:

Today no one seems to be laughing.

In fact quite the opposite. Companies like Atos have already stated that they will ban internal email by 2014 and other comapnies are following suit. There are even social products on the market today that are integrating email into them. Is this the beginning of the end of email?

On today's live panel debate it was the general consensus that email is not dead today, however we do need to start addressing the behaviours in how we use email. Stopping cc, bcc, and reply all were some of the key messages (see full playback below).

One thing is clear, the next generation coming through are not brought up on email but instead on social applications like Facebook and Twitter. These behaviours they are bringing into business and is why today we are beginning to see a communication gap between traditional and social which needs to be addressed.

There are still 6 years to go on my prediction of the death of email as we know it, a prediction that people are now debating rather ridiculing.

So before you send your next email STOP, and THINK, is there a better way - a more SOCIAL way of communicating your message.

Event Questions 

Q1) Email is dead. Agree / disagree?
Q2) A week without email. What would be the real impact?
Q3) Is integrating email with social tools into a single platform the next big thing in comms?
Q4) What email etiquette would you advise others when communicating with you?
Q5) If starting a new company with 1000 employees, what comms tool(s) would you use internally today?

(watch video panel playback below of these questions being debated)

Related Articles

Spreecast Social Video Channel

Participants: Greg Lowe (from car); Jenn Emerson; Luis Suarez; Richard Rashty

Producer: @LizCpher

Recording: (watch playback embedded below)

 

 

Useful #SWChat Links

Next Event | Schedule

Thursday
Nov172011

Can The Workplace Survive Without Email? (#SWChat)

Thanks to everyone who took part in this weeks Social Workplace Twitter Chat event (#SWChat).

Can The Workplace Survive Without Email?

Email is a massive drain on resources and people's time. With many conversations taking place now on social platforms, can email survive in the digital age?

Event Statistics

  • No. of Tweets = not available
  • No. of Contributors = 47
  • Reach = 108,287
  • No. of impressions = 1,059,974

Summary

Top 21 Tweets

Questions Asked

Q1) Is email reduction / removal just communication displacement to another platform and therefore offers no real value ?
Q2) What's stopping your company transitioning from email to a social communications platform today ?
Q3) Your MD decides to replace your company email server with a social comms platform in 3 years. How would your employees react ?
Q4) If you had to define an Email Charter, what top 3 tips would you like to see in it ?

Shared Reference Material

 

Useful #SWChat Links

Next Event | Schedule | Reminders | Archive | Advisors | Q&A | About

Sunday
Oct232011

#SWCONF is nearly here...

I'm sooooooo excited....

Why?

The Social Workplace Conference (#SWCONF) in London is just over a week away!

This is a great looking conference with some fantastic speakers which I have admired for many years. I am truly honored to be the opening keynote at this conference, which has made me work even harder to ensure i bring great content. And I promise NO death by powerpoint!

But what do I choose to talk about? :

  • The Oracle journey of Social discovery?
  • Why being social in the enterprise is no longer just a nice to have but a critical component of how we need do business?
  • How to gain senior management buy-in to create The Social Enterprise?
  • Is Social Media really ther right term we should be using?
  • How to develop Social Readiness and mature your Social Business Infrastructure?
  • How traditional and social communications can and need to co-exist?
  • The death of email is coming...

All the above I will cover but there is one topic that I am so passionate about which I have been working on for the last 3 years that I have to talk about - OPEN COLLABORATION.

OPEN COLLABORATION for me is at the heart of The Social Enterprise and it is what's going to change behaviours in the workplace.

If you don't know about this conference then check out the details over at #SWCONF and if that doesn't whet your appetite then check out my interview with Vic Okezie - Social Media behind the Firewall

If you haven't got your tickets yet for the conference and are thinking of going, then hurry there is currently a 20% discount if you quote the code TWITTER20.

Hope to see you there...

Thursday
Jul072011

The Death of Email by 2018

By 2018 email as we know it today will be a thing of the past. Will I be proved to be a:

GENIUS
or FOOL
Fool?
Time Remaining:

In September 2008 I predicted the death of email as we know it within 10 years, to be replaced by something more collaborative in the social world we now find ourselves living in.

When I first made this death of email prediction people laughed in my face, literally.

Don't get me wrong I don't dislike email, it's a great linear communication tool but it has limitations in today's world particularly when we talk about collaboration.

Does this sound all too familiar?

An email arrives in your inbox that has been sent to 30+ people asking for feedback on the attached PowerPoint presentation. Person A responds with a 'reply to all' message with their feedback. Person B comments on their feedback with a 'reply to all'. Person C responds with a 'reply to all' adding their feedback on the presentation. Person C also responds with a 'reply to all' commenting on the feedback of Person A and Person B and so it goes on.... Before you know it there is a discussion going on in your inbox and you now have 50 unread emails that were not there when your meeting first started an hour ago.

Factoid: According to the Radicati Group, the average corporate user sends and receives 110 emails a day. If we say it takes on average 90 seconds to either read or write an email, that equates to 2 hours 45 mins a day or nearly 14 hours a week on email.

I spend more time on email than I do with my family.

These days companies are always looking to increase productivity of their employees and for them to be more efficient, whilst needing to communicate and collaborate more easily. Spending 14 hours a week on email is no longer an acceptable working practice.

Was the Death of Email crazy prediction really that crazy?

Let's be clear, life did exist before email and businesses did function (I know the thought of the death of email brings some of you out in a cold sweat).

If you look how technology has evolved over the last forty years since email was introduced, and how it has influenced behavioural changes in the way we communicate and collaborate, it stands to reason that at some time in the near future email will become a thing of the past.

If we only look back five years to July 2006, the first tweet was sent which begun to evolutionise how we communicate. Today there are over 200 million users generating in excess of 200 million tweets a day and handling over 1.6 billion search queries a day on Twitter. This is being used by many as an alternative communication channel (not replacement) to company emails.

Facebook was opened to the public in September 2009. Three years later it has 200 million users and today it has reached over 600 million users. It has also recently introduced an alternative to email that they brand as "definitely not email".

Google Wave came and went in 2009/2010 but the concept of an alternative to email was born. A lot of media hype around the failure of this was down to product and the fact that people didn't get it. However there are other allegedly conspiracy theories around this, one being that it was pulled by Google because they felt it was competing against it's own Gmail product. Personally, I think they just under-estimated the cultural change of such an innovative concept.

Google+ (Google Plus) is the latest social platform currently in soft launch mode and soon to be released, which could see it also competing against the standard email.

Maybe the death of email is not as far away as we think....

Check out this incredible video by Red Sky Vision who have talked to a number of companies (Able and How, CorpComms Magazine, Melcrum, Headshift to name a few) about how social media in the workplace is changing their communications:

The speed at which new social technologies are being introduced is growing exponentially and it won't be long before the replacement for email will arrive (or maybe it already has).

For me personally, I cannot wait until that day and stand by my crazy prediction that this will happen before the end of 2018.