My Crazy Prediction?

In September 2008 I made a prediction, that email as we know it today will no longer exist in 10 years time.

Read The Death Of Email by 2018

Will I be proved to be a:
or Fool?

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Disclaimer: The views expressed on stopthinksocial are my own and do not necessarily reflect the views of Oracle.
Strategic advice and experience on making the most of  being social in the workplace

Entries in #SWChat (46)

Sunday
Aug122012

Enterprise Gamification (#SWChat)

Thanks to everyone who took part in this weeks Social Workplace event.

Enterprise Gamification

 

Introduction

 Gamification has the potential to greatly optimize the way humans are connected to and go about their work. Like social media, and usually closely integrated with it, gamification is an emerging new field that's still difficult to broach in many management circles because of its perception that it's not an appropriate or serious enough business topic. Yet a growing number of impressive outcomes as well as a burgeoning set of supporting tools and technologies are making it increasingly likely that gamification will find its way into a workplace near you over the next couple of years.

Extract from Enterprise Gamification: Will It Drive Better Business Performance?
by Dion Hinchcliffe

Event Questions

Q1) Can Gamification enhance the learning experience and help to incentivise employees?
Q2) What if you earned badges at work instead of job titles?
Q3) What if all salaries were aligned to the badges you earned?
Q4) What are the requirements for developing Gamification in the workplace successfully?
Q5) What are the barriers for Gamification in business?

 

Twitter Channel

Hashtag: #SWChat

Guest: n/a

Moderators: @DavidChris (host) ; @lttlewys (co-host)

Stats: 1.0k Tweets; 123 Contributors; 317k Reach; 2.2 Mil Impressions

 

Spreecast Social Video Channel

Participants: Mark Oehlert, Tim McDonald, Andrew Sim, Lesley Price

Producer: @LizCpher

Playback: (see below)

 

 

 

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Friday
Jul062012

True Value Of Social CRM (#SWChat)

Thanks to everyone who took part in this weeks Social Workplace Twitter Chat event (#SWChat).

True Value Of Social CRM

This weeks #SWChat was a Guest Event with Garick Chan from Nimble.

Garick is the Sr. Community Manager for social business relationship manager, Nimble. He also serves as Board Advisor for Social Media Club - Los Angeles as well as a number of involvements in local tech and startup communities.

He's spoken on various topics around social media for Social Media Camp - San Diego as well as being a panelist for a USC Annenberg Digital media class and speaker for UCLA's Career-Week 2012.

Event Statistics

  • No. of Tweets = 1400
  • No. of Contributors = 122
  • Reach = 330,000
  • No. of impressions = 3,600,000

Summary

Full Transcript Report via @hashtracking

Questions Asked

Q1) What's the ROI for businesses looking to invest in Social CRM? 
Q2) What advantages does Social CRM have over standard CRM solutions?
Q3) What is it going to take for businesses to get the ball rolling on Social CRM?
Q4) For businesses looking for better customer engagement, how does Social CRM fill this need?
Q5) New social tools appear regularly. Can Social CRM really keep up? 
Q6) <not asked>
Q7) Which departments will benefit most from a Social CRM program and for what purpose? 

Shared Reference Material

 

Today's #SWChat was sponsored by www.nimble.com

 

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Friday
Jun292012

UnChat Event (#SWChat)

Thanks to everyone who took part in this weeks Social Workplace Twitter Chat event (#SWChat).

UnChat Event

No topic or questions were pre-defined.

The participants who joined were asked at the start of the event what hot topic(s) they would like discussed.

The most popular were chosen.

Event Statistics

  • No. of Tweets = 1100
  • No. of Contributors = 101
  • Reach = 214,000
  • No. of impressions = 2,800,000

Summary

Full Transcript Report via @hashtracking

Questions Asked

Q1) #Microsoft buying #Yammer is great for current #Yammer users - Agree/disagree? (question from @BKneuer)
Q2) Why is there a sudden rush of the big tech companies buying #socialmedia biz? (ORCL/Vitrue MSFT/Yammer SF/BuddyMedia)
Q3) As a company or person, how do you establish yourself as a #SocialMedia thought leader? (question from @peterstaal)
Q4)Does Social Media (at work) truly encourage interaction to the point of action or change? (question from @ParkerAnalytic)

Shared Reference Material

 

Useful #SWChat Links

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Thursday
Jun142012

Social Media Protection (#SWChat)

Thanks to everyone who took part in this weeks Social Workplace Twitter Chat event (#SWChat).

Social Media Protection

In the last week there have been a number of sites that have been hacked and the thieves leaking confidential information, particularly passwords. Last.fm, eHarmony and LinkedIn (reportedly 6 million passwords according to the BBC) have all been recently compromised.

Article from The Register: LinkedIn dials 911 on password mega-leak hackers

This event looked at the security aspect of social media, what you can do to safeguard your personal information, and how Brands should use social media to handle these type of crisis mgmt situations.

Event Statistics

  • No. of Tweets = 1300
  • No. of Contributors = 98
  • Reach = 329,000
  • No. of impressions = 5,900,000

Summary

Full Transcript Report via @hashtracking

Questions Asked

Q1) When sites like #LinkedIn are hacked and passwords leaked, how should they approach the handling of the situation?
Q2) Why are so many Brands so ill-equipped and slow to respond to crisis mgmt situations?
Q3) Lack of comms is more damaging to a Brand's reputation than the security breach itself. Agree / disagree?
Q4) What measures should be taken to minimise damage to a Brand's reputation when there's been a security breach?
Q5) What measures can you, the customer, put in place to minimise damage when sites are hacked & passwords leaked?
Q6) In 140 characters or less, how would you rate #LinkedIn 's handling of the security breach?

Shared Reference Material

 

Useful #SWChat Links

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Friday
Jun082012

UnChat Event (#SWChat)

Thanks to everyone who took part in this weeks Social Workplace Twitter Chat event (#SWChat).

UnChat Event

No topic or questions were pre-defined.

The participants who joined were asked at the start of the event what hot topic(s) they would like discussed.

The most popular were chosen.

Event Statistics

  • No. of Tweets = 917
  • No. of Contributors = 86
  • Reach = 250,000
  • No. of impressions = 2,400,000

Summary

Full Transcript Report via @hashtracking

Questions Asked

Q1) How do you separate levels of #SocialMedia info :fluff/substance, signal/noise (Thx to @CHopeMurray)
Q2) Should #SoMe measurements like #klout and #kred be a factor in who you engage with ? (Thx to @mbhahn)
Q3) What do you think about the LinkedIn password leak recently and how they handled it? http://t.co/XhTikJYz

Shared Reference Material

 

Useful #SWChat Links

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