My Crazy Prediction?

In September 2008 I made a prediction, that email as we know it today will no longer exist in 10 years time.

Read The Death Of Email by 2018

Will I be proved to be a:
or Fool?

Time Remaining:

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Disclaimer: The views expressed on stopthinksocial are my own and do not necessarily reflect the views of Oracle.
Strategic advice and experience on making the most of  being social in the workplace

Entries in #SWChat (46)

Sunday
Jun032012

50 Greatest Social Media Screw-Ups (#SWChat)

Thanks to everyone who took part in this weeks Social Workplace Twitter Chat event (#SWChat).

50 Greatest Social Media Screw-Ups

This weeks #SWChat was a Guest Event with Bernhard Warner, co-founder of Custom Communication, editorial director of Social Media Influence and a keynote speaker at the Social Media Influence conference in London, June 12th.

For Custom, he has taken this journalism experience to the corporate level, teaching communications professionals the art of effective communicating through social story-telling. For SMI, he runs workshops and training courses on e-reputation and social media crisis communications (in English… e quindi in Italiano)

Event Statistics

  • No. of Tweets = 992
  • No. of Contributors = 91
  • Reach = 268,000
  • No. of impressions = 2,600,000

Summary

Full Transcript Report via @hashtracking

FREE Prize Draw Winner

This weeks event included a FREE Prize Draw where 5 lucky winners were chosen randomly by Social Influence and receive a FREE copy of the unmissable eBook #FAIL: The 50 Greatest Social Media Screw-Ups

Authors: Bernhard Warner & Matthew Yeomans

Congratulations to @tomspiglanin @petergold99 @anitaloomba @connectyou @fredmcclimans whom will each receive a free copy of the eBook.

Bonus Prize

For all #SWChat participants in this event there is a 20% DISCOUNT available for the Social Media Influence Conference in London on June 12th. To receive your discounted book online, use the discount code SMI-20 and you will receive your 20% discount.

Questions Asked

Q1) What was yours & @mateoy inspiration behind the #FAILbook "50 Greatest #SocialMedia Screw-Ups"?
Q2a) In your #FAILbook you cover "Crap Customer Service" -Can you share an e.g. from the book?
Q2b) What's the take away of Maytag's screw-up http://ow.ly/bfAv5 that others should learn from?
Q3) "Brands Behaving Badly" is a Gr8 #FAILbook section -Why DO Brands continue to behave badly w/ #sm?
Q4) Brands often screw-up via #socialmedia in crisis mgmt situations -Why is this?
Q5) Costa Concordia is your favorite #FAILbook screw-up http://ow.ly/bfAWX -What lessons did we learn?

Q6) Do you think Brands even today underestimate the power of #socialmedia & the public?
Q7) In 140 char or less, how can a Brand avoid becoming a #socialmedia screw-up in your next #FAILbook?

Shared Reference Material

 

Today's #SWChat was sponsored by:
 

 

Useful #SWChat Links

Next Event | Schedule | Reminders | Archive | Advisors | Q&A | About |

Friday
May252012

Measuring Social Engagement (#SWChat)

Thanks to everyone who took part in this weeks Social Workplace Twitter Chat event (#SWChat).

Measuring Social Engagement

This weeks #SWChat was a Guest Event with Lee Bryant, co-founder of Headshift (now part of the Dachis Group) and a keynote speaker at the Social Media Influence conference in London, June 12th.

Lee has been pioneering the use of social tools and techniques to improve business performance for nearly a decade. With clients across Europe, Asia-Pacific and North America, Dachis Group helps create connected companies, engage customers and leverage social business intelligence to measure and manage change.

Event Statistics

  • No. of Tweets = 1400
  • No. of Contributors = 148
  • Reach = 379,000
  • No. of impressions = 4,900,000

Summary

Full Transcript Report via @hashtracking

FREE Prize Draw Winner

This weeks event included a FREE Prize Draw where the winner was chosen randomly from those participants who also included #SMI12 in their tweets during the 1 hour event by Social Influence.

I am pleased to announce that Anjlee Bhatt, was drawn as the winner. and wins a FREE ticket worth £495 (~800 USD) to the Social Influence Conference 2012 in London, June 12 courtesy of Social Influence, the organisers of the conference.

Congratulations Anjlee !!!

Bonus Prize

For all #SWChat participants last night there is a 20% DISCOUNT available for the Social Media Influence Conference in London on June 12th. To receive your discount book online and use the discount code SMI-20 and you will receive your 20% discount.

Questions Asked

Q1) Should any business become a social business and what is the impact if they choose not to?
Q2) Where are the main cost reduction areas a business can benefit from by becoming a true social business?
Q3) How do you go about translating social engagement into true metrics that mgmt understand and embrace?
Q4) Why is culture of ownership of social engagement important for any social business?
Q5) How do you go about cultivating ownership of social engagement into everyday working practices?
Q6) Traditionally Marketing have been the gatekeepers for social engagement - is this the correct approach today?
Q7) <not asked>

Shared Reference Material

 

Today's #SWChat was sponsored by:
 

 

Useful #SWChat Links

Next Event | Schedule | Reminders | Archive | Advisors | Q&A | About |

Friday
May182012

Social Business and Reputations (#SWChat)

Thanks to everyone who took part in this weeks Social Workplace Twitter Chat event (#SWChat).

Social Business & Reputations

This weeks #SWChat was a Guest Event with Chris Reed, founder of Restless Communications and a keynote speaker at the Social Media Influence conference in London, June 12th.

Chris has almost 20 years' reputation management experience spanning PR and social media, both in-house and in consultancy working with businesses ranging from the BBC to TfL.

In recent years he has helped clients including Bupa, BT, Shell and Sony navigate the social space, by developing strategies, content plans, business-integration models, and training programmes for hands-on or C-suite audiences.

He recently established Restless Communications, a social business consultancy which helps organisations both communicate and structure themselves more effectively for a social age, harnessing internal and external social tools and channels to do so.

Event Statistics

  • No. of Tweets = 1700 (NEW RECORD)
  • No. of Contributors = 146
  • Reach = 624,000 (NEW RECORD)
  • No. of impressions = 4,900,000

Summary

Full Transcript Report via @hashtracking

FREE Prize Draw Winner

This weeks event included a FREE Prize Draw where the winner was chosen randomly from those participants who also included #SMI12 in their tweets during the 1 hour event by Social Influence.

I am pleased to announce that Sasha Taylor, was drawn as the winner. and wins a FREE ticket worth £495 (~800 USD) to the Social Influence Conference 2012 in London, June 12 courtesy of Social Influence, the organisers of the conference.

Congratulations Sasha Taylor !!!

Bonus Prize

For all #SWChat participants last night there is a 20% DISCOUNT available for the Social Media Influence Conference in London on June 12th. To receive your discount book online and use the discount code SMI-20 and you will receive your 20% discount.

Questions Asked

Q1) What role has #socialmedia played in brands recognising the need to listen more, broadcast less?
Q2) A brand cannot afford to ignore #socialmedia today. Agree / disagree?
Q3) How can #socialmedia enhance or damage a brands reputation?
Q4) How should brands react and manage negative publicity on #socialmedia?
Q5) <skipped>
Q6) What are the key characteristics that transforms any business into a #socialbiz?
Q7) <skipped>
Q8) Why should brands empower their employees to be a voice for them via #socialmedia channels?

Shared Reference Material

 

Today's #SWChat was sponsored by:
 

 

Useful #SWChat Links

Next Event | Schedule | Reminders | Archive | Advisors | Q&A | About |

Friday
May112012

Twitter Etiquette: Tips & Tricks II (#SWChat)

Thanks to everyone who took part in this weeks Social Workplace Twitter Chat event (#SWChat).

Twitter Etiquette: Tips & Tricks II

There are many different approaches to using Twitter, some work and some don't. This event is to share tips & tricks of how brands should use Twitter to engage better.

Event Statistics

  • No. of Tweets = 1300
  • No. of Contributors = 91
  • Reach = 215,000
  • No. of impressions = 3,200,000

Summary

Full Transcript Report via @hashtracking

Questions Asked

Q1) Are the rules of Twitter Etiquette different for personal vs business use?
Q2) Brands that use Twitter should follow back. Agree/disagree?
Q3) How should brands prioritise Twitter compared to other social platforms?
Q4)Should brands incentivise their "social media savvy" employees to engage with potential leads in the Twittershpere?
Q5) Is #FF (FollowFriday) a great idea or just useless chatter?
Q6) (question skipped)
Q7) In 140 characters or less, what advice would you give to brands on how to engage better on Twitter?

 

Shared Reference Material

 

Today's #SWChat was sponsored by:
 

 

Useful #SWChat Links

Next Event | Schedule | Reminders | Archive | Advisors | Q&A | About |

Friday
May042012

Building A Collaborative Culture (#SWChat)

Thanks to everyone who took part in this weeks Social Workplace Twitter Chat event (#SWChat).

Building a Collaborative Culture

This weeks #SWChat was a Guest Event with Angela Ashenden, Principal Analyst of MWD Advisors.

Angela is also a keynote speaker at the Social Workplace Conference 2012 in London on May 24th.

Angela shared her insights and thought leadership on "Building a Collaborative Culture", the challenges you will face and the role technology plays - a great prelude to her keynote speech at the conference.

Event Statistics

  • No. of Tweets = 1600 (NEW RECORD)
  • No. of Contributors = 143
  • Reach = 245,000
  • No. of impressions = 3,200,000

Summary

Full Transcript Report via @hashtracking

FREE Prize Draw Winner

This weeks event included a FREE Prize Draw where the winner was chosen randomly from those participants who also included #SWConf in their tweets during the 1 hour event by Crexia

I am pleased to announce that Lesley Price, e-learning consultant was drawn as the winner. Lesley wins a FREE ticket worth £480 (~770 USD)  to the Social Workplace Conference 2012 in London on May 24th courtesy of Crexia, the organisers of the conference.

Congratulations Lesley!

Questions Asked

Q1) Why is a collaborative culture so important in business today? 
Q2) People can be trained on tools, but how can a collaborative culture be taught?
Q3) Not everyone readily embraces collaboration. How can these people's fear be overcome?
Q4) Why are companies paying more attention to internal collaboration amongst their own employees?
Q5) What impact can a collaborative culture have on innovation?
Q6)
 (not asked)
Q7) Email is where conversations go to die. How do you convince a company so entrenched in email to change?


Shared Reference Material

 

Today's #SWChat was sponsored by:
 

 

Useful #SWChat Links

Next Event | Schedule | Reminders | Archive | Advisors | Q&A | About |